Case Study: Secure IVR Spring Cloud Microservices Deployment on Azure
Case Study: Secure IVR Spring Cloud Microservices Deployment on Azure ๐ Case Study: Secure IVR Spring Cloud Microservices Deployment on Azure with App Configuration, Key Vault, and DevSecOps ๐น Executive Summary Financial institutions rely heavily on IVR (Interactive Voice Response) systems to deliver customer self-service options. Traditionally, these backends were monolithic and difficult to scale, secure, and maintain. This case study explores how a bank modernized its IVR backend APIs — Identification, Authentication, and Card Services — by deploying them as Spring Cloud microservices on Azure Kubernetes Service (AKS). The solution leverages Azure App Configuration and Azure Key Vault for centralized config and secrets management, integrated with a DevSecOps pipeline (GitHub, Jenkins, SonarQube, Veracode) for secure, automated delivery. ๐น Business Challenges Decentralized configuration scattered across multiple services. Secrets exposure risks: credenti...